All Doctors surgeries are by appointment, and can be made in person, online or by telephone. We offer pre bookable Routine appointments up to 8 weeks in advance. Our 48 hour (2 working days) appointments and on the day appointments are available to book from 8am.
Our telephone lines open at 8am Monday to Friday. We do not open our front doors until 8.15am, this allows all our receptionists to answer the incoming calls to enable patients to book the 48 hour and on the day appointments. These appointments do get booked quickly so would advise phoning or booking online as soon after 8am as possible.
48 hour/on the day appointments are available online from 8am each morning.
We are starting to introduce face to face appointments for patients to book from May 2022.
If you book a face to face appointment but would prefer a telephone consultation, please add this in the comments and the GP will call you.
If you book a telephone consultation you CANNOT change this to a face to face appointment as the GP may be working remotely.
You should receive a telephone consultation within an hour of your appointment time. Please wear a face covering in the surgery. Although government guidelines have changed, NHS settings are still requiring face coverings. If you do not wear one we will not permit entry or if you have been told to attend to see a clinician you may not be able to see them. We do not provide them.
If you are unable to attend for your appointment please let us know by phone or cancel online so that we can offer this to another patient.
If you have a medical condition that you feel would cause you harm if left untreated before the next available appointment you can phone 111 in surgery hours who will triage your medical condition and book an emergency appointment with us if appropriate. You will be given a time to come to the surgery on a sit and wait basis and will be seen by the next available doctor. You will not be able to request a particular doctor. Please remember that the doctor will be fitting you in to a fully booked clinic and there may be a wait. The doctor will only treat the emergency condition in this consultation and will ask you to re book a routine appointment to deal with anything they feel will not cause you harm if left untreated until the next available appointment. The doctor will not issue sick certificates etc on an emergency basis.
The local 111 service provides cover from 6.30pm to 8am, evenings, weekends and bank holidays. They will direct you to the most appropriate service.
All appointments up to 9.30am can be booked 48 hours in advance (2 working days). Please phone or go on line from 8am on Thursday morning to book these appointments.
All appointments from 9.30 onwards are bookable on the day only. Please phone or go on line from 8am on the day to book these appointments.
Half of our appointments can be booked up to 8 weeks in advance, half can be booked 48 hours in advance (2 working days) 1 appointment per doctor per session can be booked on the day. Please phone or go online from 8am on Friday morning to book a 48 hour appointment for Tuesday.
Half of our appointments can be booked up to 8 weeks in advance, half can be booked 48 hours in advance (2 working days) 1 appointment per doctor per session can be booked on the day. Please phone or go on line from 8am on Monday morning to book a 48 hour appointment for Wednesday.
Half of our appointments can be booked up to 8 weeks in advance, half can be booked 48 hours in advance (2 working days) 1 appointment per doctor per session can be booked on the day. Please phone or go on line from 8am on Tuesday morning to book a 48 hour appointment for Thursday .
Half of our appointments can be booked up to 8 weeks in advance, half can be booked 48 hours in advance (2 working days) 1 appointment per doctor per session can be booked on the day. Please phone from 8am on Wednesday morning to book a 48 hour appointment for Friday.
When 48 hours (2 working days) in advance fall on a bank holiday then we open the 48 hour appointments the working day prior to the normal day listed.
We operate the Monday system on the last working day before and the first working day after all bank holidays. We also operate the Monday system for the week between Christmas day and New years day.
Appointments are available to be booked up to 2 weeks in advance. These doctors have the support of the senior doctors in the practice.
We have medical students from Cambridge University who spend 2 weeks, 4 times a year with us as part of their training. You may be offered an appointment with our students. These appointments are 20 minutes, 10 minutes with the students and the supervising doctor will join the consultation for the final 10 minutes. Students also do joint surgeries with the doctors in the practice, you will be told when booking your appointment if this is going to be with a student or if it is a joint surgery with a student. Please do not book these appointments if you would prefer not to have the student present during your consultation.
Are available to be booked up to 13 weeks (8 weeks for HCA) in advance. These appointments are not available online as we have to allocate longer times for different appointments. Our receptionist will ask the reason you are booking an appointment so they will know whether to book with our nurse or HCA (Health Care Assistant) they will also know the length of time needed for the appointment or if a doctor also needs to be booked ie for Minor surgery.